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Frequently asked

How fast is pickup?+

In most cities our rider reaches your doorstep within 2 hours of booking.

What can't I ship?+

Cash, jewellery, flammable items, liquids in unsealed containers and anything prohibited by law.

Do you offer COD?+

Yes — cash on delivery is available for business accounts with remittance in 2 days.

What if my parcel is damaged?+

Every parcel is insured up to ₹5,000. Raise a claim from your tracking page and we settle within 7 days.